Richard

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • in reply to: Stripe error message #72021

    Richard
    Member

    We did create an application, maybe we made a mistake, or typo. We looked at documentation while setting it up. Im thinking maybe we overlooked a step, like unchecking Enable Development Mode, or not revoking my creator account before pledging to it in live mode. Would either of those mistakes give us an error message?

    in reply to: Stripe error message #72016

    Richard
    Member

    We were able to conduct a live pledge which withdrew a contribution from a personal bank account. (I acted as a contributor). $25 amount. The Creator Stripe account was not active, and we never could figure out how to get past the error. Eventually several days later $23.97 was deposited into the site’s bank account. We are charging 5% fee, plus the 2.9% stripe fee. So why $23.97?
    I was looking at your Stripe documentation, seeing if maybe there are steps we have missed, and looking into that. Like unchecking Enable Development Mode. or Revoking Credentials….go live tips you have.

Viewing 2 posts - 1 through 2 (of 2 total)