Nicholas

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Viewing 19 posts - 1 through 19 (of 19 total)
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  • in reply to: Disaster payment at launch! #72252

    Nicholas
    Member

    Hi,

    I am also facing this problem and would like a fix. I just had a $100 payment be charged at $1000.

    Thanks!

    in reply to: Home Hero Section Issues #71783

    Nicholas
    Member

    Hi,

    Sorry for not explaining it clearly in my first post.

    So, this is what the home hero section currently looks like: https://imgur.com/uxi4sXu, and this is what it is supposed to look like: https://imgur.com/HqVDrAK. As you can see, the bottom part of the first image is cut off with the legs of the bed not being shown at all. I compared the size of my home hero section to that of the Stellar’s demo: https://imgur.com/r2THWxz, and find that the one from Stellar’s demo has a larger height than mine.

    Thus, I was wondering if there is a fix for this.

    Thanks

    in reply to: Stripe Payment Issues #71599

    Nicholas
    Member

    Yes! It worked like a charm. Thank you so much

    in reply to: Stripe Payment Issues #71591

    Nicholas
    Member

    Hi,

    Thank you so much for fixing it. One more thing, may I ask as to what went wrong and what was done to fix it so that I may prevent any problems from potentially occurring again.

    Thanks!

    in reply to: Stripe Payment Issues #71556

    Nicholas
    Member

    Hi,

    The keys i replaced it with were basically the same ones as the original since Stripe didn’t issue me new keys so i don’t think it should be a problem.

    By total do you mean from Stripe? Nothing seems to have changed there.

    And admin access sent.

    Thanks

    in reply to: Stripe Payment Issues #71543

    Nicholas
    Member

    Hi,

    So I re=keyed in all 4 of the keys in IDC > Gateways, and the 2 IDs in IDC > Stripe Connect. I even revoked and connected back the user account for the project that I am testing. I then tried processing the funds in IDC > Gateways menu (bottom); however, I still see no funds.

    I checked my Stripe account and the account that I am testing is connected as a Stripe account and I see the user when I click the customers tab. When I click the connected account, I see that payments and payouts have been enabled, but total balance couldn’t load. I’m not sure if this is a problem as payments and payouts under activity doesn’t seem to load. See image: https://imgur.com/7ILn0YB

    Also, when I click send funds as you can see in the above image, it just displays an error image.

    Next, I checked the connected Stripe account’s developer logs which shows me this: https://imgur.com/TWmnlNK. For the 400 err, the response body states that there is a resource missing as there is no such customer: https://imgur.com/2lFP3ir. In this connected Stripe account, under the customers tab, I do not see the missing customers; however, I do see them in the main Stripe account’s customer tab.

    I have absolutely no idea how to proceed so please advise.

    Thanks

    in reply to: Stripe Payment Issues #71515

    Nicholas
    Member

    So, if it is 100% threshold and the project hits the funding goal, there won’t be any funds coming in yet? At what point does the funds get transferred? Is it after the project deadline has passed?

    Thanks

    in reply to: Stripe Payment Issues #71508

    Nicholas
    Member

    No, it is not a subscription payment but rather a 100% threshold one. And yes I am using test cards for Stripe.

    in reply to: Stripe Payment Issues #71476

    Nicholas
    Member

    Oh, and I forgot to add, the creator account is connected on Stripe Connect.

    in reply to: Stripe Payment Issues #71475

    Nicholas
    Member

    Hi,

    I was using the same account for creating and backing projects.
    No, I don’t see any funds/payments in my Stripe account.
    I created the project from the back-end.
    I found the payment settings in the dashboard. It is in the tab called Creator Account along with Mailchimp login.

    So, I tried creating and backing a project from the front-end with a different account for both creating and backing. However, I still do not see any test transfers or payments in Stripe for either the creator or backer Stripe accounts.

    Also, any news of when Stripe Express customization will be ready? I read that you guys are working on it but any news when it will be available.

    Thanks

    in reply to: Adding Links to Home Top Content Widget #71064

    Nicholas
    Member

    Hi,

    I got it working by changing the padding to 0.

    Thanks

    in reply to: Linking Projects from Homepage in Stellar #71061

    Nicholas
    Member

    Hi,

    Previously I wasn’t using the latest version of Stellar but it works great now that I have updated it.

    Thanks!

    in reply to: Linking Projects from Homepage in Stellar #70987

    Nicholas
    Member

    The image in my previous post doesn’t seem to be loading properly so here’s the link to it, https://imgur.com/baZtdNd

    in reply to: Linking Projects from Homepage in Stellar #70986

    Nicholas
    Member

    Hi,

    The button is not showing up for me automatically on the homepage despite me using the “Your Latest Posts” option in reading settings. Also, how do I add a header to the project grid on the homepage similar to Stellar which has the header “Latest Projects”.

    Thanks

    Homepage Project Grid

    in reply to: User Dashboard #70939

    Nicholas
    Member

    No, I want users to have profiles similar to that of Kickstarter whereby users can browse other users profiles. Each user would have his own public profile which includes the backer profile, creator profile, profile picture, social media links, and a short bio.

    in reply to: User Dashboard #70922

    Nicholas
    Member

    For an example, it is possible to click and access the information on both creators and backers in Kickstarter.

    For backers’ information, past and current campaigns they have backed and comments they have made on various campaign pages. In regards to creators, information such as the campaign they have started, their company’s description and website or social media links.

    Are such features available?

    in reply to: User Dashboard #70921

    Nicholas
    Member

    We are using Stellar theme. Can you advise on the process?

    in reply to: User Dashboard #70899

    Nicholas
    Member

    As in different users can view other users’ backer and creator profiles. Similar to Kickstarter and Indiegogo.

    in reply to: Repost: Project Subcategories #70697

    Nicholas
    Member

    Hi,

    May I know where this filter is located in? Is it this: wp-content/themes/fivehundred-stellar/taxonomy-project_category.php? If so, should i create a child theme before editing this?

    Thanks

Viewing 19 posts - 1 through 19 (of 19 total)