Forum Replies Created
I deleted them from the trash and verified the slugs were accurate. I don’t have any new security plugins installed.
There were three dashboards and three membership registration pages. I deleted the two dashboards that weren’t correct and made sure the IDC menu dashboard shows the one that’s remaining. It still won’t let me log in, though.
Yes, it’s http://www.CauseEDU.org
It’s the right credentials; I’ve tried with my own after someone asked about it, and I’m able to log in with the business account but not with my personal account that I set up to test campaigns. I tried changing my password, and that still didn’t work.
Just checking in to see if there’s an update. We have a few clients who are getting frustrated that they can’t access their dashboards and we’re not sure what to tell them…March 6, 2018 at 10:00 pm in reply to: Split: Impacts Stripe Connect if project creator switched #70000
It didn’t work.March 5, 2018 at 8:09 pm in reply to: Split: Impacts Stripe Connect if project creator switched #69988
That’s not what happened, though. I received 5%,which I’m assuming means the student received 95%. I’m also able to donate to the campaign, which I shouldn’t be able to do if it’s set up correctly.March 5, 2018 at 2:58 pm in reply to: Split: Impacts Stripe Connect if project creator switched #69984
Yes, we are. The only options are “No user. Remove assignment” or selecting one of the students who created a campaign. There’s no way to assign it to our company.March 5, 2018 at 10:29 am in reply to: Split: Impacts Stripe Connect if project creator switched #69976
We’re collecting fees for everyone, but for some campaigns we hold the funds. Our site is for students who are crowdfunding for college expenses, and we require enrollment verification before we release the funds. For students who verify enrollment when they sign up to create a campaign, they are able to crowdfund on their own account, we collect the fees, and they get the rest (which is why we use Stripe Connect). But there are some students who can’t verify enrollment when they start fundraising (i.e. high school students who are applying to college. The don’t yet have an acceptance letter so they can’t verify enrollment). Those students submit their campaigns for approval, we run them under our admin account, and when they provide an acceptance letter from a school, we release the funds to them (minus the 5% fee). For some reason, when I assign the project to our admin account, the funds are still going to the student.
Never mind, found it.
It wasn’t as bad as it sounds. It literally only took two days to rebuild the entire site, since I already had the images, content, and screenshots of the layout of each page.
I appreciate you looking into it. We’re still on track to launch this week!
They weren’t able to delete the plug-ins either, so I had to delete the entire site and start over.
Hello: Just checking in to see if there might be a resolution…
It doesn’t show anymore. It was showing in the plugins menu until I received a message about the 1/5 update. When I tried to install the update, I received an error message and now both the original and the update are missing. But it won’t let me re-install because it’s saying the plug-in is already installed.
Sorry for the delay. When I try to install IDC, I get an error message that says “This plug-in is already installed on your site.”
- This reply was modified 3 years, 9 months ago by Ronda.
There are two plug-ins showing available and active in the plugins menu: In WP-Admin the wording is “IgnitionDeck Crowdfunding” and “IgnitionDeck.” In WordPress, the wording is “IgnitionDeck Crowdfunding & Commerce” and “IgnitionDeck Crowdfunding.”