Jeremy

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  • in reply to: Project creation – TImeout #69441

    Jeremy
    Member

    Edit: i suspect my yoast SEO plugin that i had activated may have been causing the bug. Will test some more later, but it seems to be pointing to that. I deactivated it and tried creating a new project in the front end and it went through ok.

    in reply to: Email Settings #69399

    Jeremy
    Member

    Hi Ron, Thanks for presenting a possible solution. Unfortunately you were right, it’s mostly gibberish to me. I’m not a coder by trade and really just trying to give this ago. Have never done any official coding classes let alone legit work. Though setup up a site using ignitiondeck has taught me a small thing or to, and I would like to at least learn something out of our post.

    SO my question is; you say you overrode idmember_purchase_receipt. Well where do i find that? I’m just been right through the php files for 500 framework and then the files for ignition deck, commerce, and crowdfunding. Haven’t found a php file by that id or found it in code. An tips where that is so that I can at least have a look in? And how did you even find it? is there a tool that you use to find the email settings in the code? or just industry knowledge? Thanks

    in reply to: Email Settings #69373

    Jeremy
    Member

    Just facing this now myself. Does anyone know how to get the project name into the recipt email? I’ve found where the email settings configuration is done in the IDC dashboard, and there’s an apparent shortcode over on the side {{PROJECT_NAME}} that can be copy pasted in, but when i do so and paste it in to the template, it does nothing but come up as {{PROJECT_NAME}} in the emailed receipt. Seems some code needs to be written and placed somewhere to actually get it to work. Anyone got any tips on how to do that?

    in reply to: Project Name over Levels Name or Both #69372

    Jeremy
    Member

    Hi Ignitiondeck team. This is actually my first post, and i’ve come here to say that I strongly support the points of Michael above, and dearly hope that something can be done about this. I’ve come a fair way through setting up my site now, and have just started testng my paypal payments using sandbox accounts. I’m not done yet, but the first thing i noticed in the process was the email that the buyer gets (from the sites email address) once they contribute is nearly unacceptable. Sorry for sounding a little strong there, but it’s because i think it’s a massive problem to have users buy a product and not get a proper receipt of what they actually bought. They get no more than an order ID and a note that says what level they backed. But for all they know it could have gone to some other project, or just straight into the pocket of my site. Not a good thing. Please can you sort out a better email information trail. Please let us know that is in hand? The email contains the amount of purchase, it contains the contribution level and an order ID. So it’s pulling data from somewhere. The Project title and author would help so much more. Thanks.

    (BTW Paypal testing has been a headache in itself as the paypal site navigation is just terrible, (not your issue), and i had to learn some strong rigid points along the way such as your paypal test email for your crowdfunding site must be a sandbox business account, and you must purchase from your projects using an entirely different sandbox “personal” account. Was so confusing to have to get this exactly right. That’s more a paypal side of things drama though.) But alas it finally clicked for me and seems to be working now.

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