Florent

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Viewing 25 posts - 26 through 50 (of 58 total)
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  • in reply to: Print a receipt #53378

    Florent
    Member

    Hi Emma,

    We use Fivehundred-stellar theme.

    Regards.

    in reply to: Print a receipt #53371

    Florent
    Member

    Hi Emma,

    I just sent the PDF copy to hello @virtuousgiant .com.

    Regards.

    in reply to: Add fields in dashboard form #53322

    Florent
    Member

    Hi Emma,

    The new functions must be added in the functions.php file, correct ?

    Regards.

    in reply to: Remove anti-slash in emails and manage emails titles #52992

    Florent
    Member

    Hi Emma,

    A tip to solve the single quote issue in emails generated through IDC > Email Settings.

    I juste replace ‘ with โ€™.

    No anti-slash added before โ€™.

    Regards

    in reply to: Remove anti-slash in emails and manage emails titles #52886

    Florent
    Member

    Hi Emma,

    I understand that emails subjects translations are not applied in test emails, but are applied in real emails generated by the website. Correct ?

    Regards.

    in reply to: Remove anti-slash in emails and manage emails titles #52862

    Florent
    Member

    Hi Emma,

    Sorry but we still have translated theses words in the .po file in idcommerce/translate and there’s no change for emails subjects.
    I think the translation of the emails subjects could be changed directly in the idcommerce/idcommerce-functions.php.
    In fact there’s some lines where we can see that :
    For examples :
    // Sending email to customer on the completion of order
    $subject = __(‘Payment Receipt’, ‘memberdeck’);

    // Sending email to customer on the completion of order
    $subject = $level_name.’ ‘.__(‘Pre-Order Confirmation’, ‘memberdeck’);

    // Sending email to customer on the completion of order
    $subject = __(‘Complete Your Registration’, ‘memberdeck’);

    What do you think about translating in the idcommerce-functions.php file ?
    Thx

    in reply to: Remove anti-slash in emails and manage emails titles #52814

    Florent
    Member

    Hi Emma,

    Absolutly no way to translate the email subject ? No solution ?

    Regards.

    in reply to: Remove anti-slash in emails and manage emails titles #52785

    Florent
    Member

    Hi Emma,

    We translated emails titles with the idcommerce/language file but it does not change the title in test emails we receive. Is it normal ? Does the translation only work with real emails generated by the website, and not test emails ?

    Regards.

    in reply to: Remove anti-slash in emails and manage emails titles #52782

    Florent
    Member

    Hi Emma,

    Thanks for your answer. Do you have a deadline for the fix of this issue ?

    Regards.

    in reply to: Site crashed after IDCF update #52699

    Florent
    Member

    Hi Emma,

    Everything’s ok. The only problem was on IDC update which was not proposed when deactivated, unlike IDF and IDCF. So I reactivated every plugins and IDC update was proposed and worked well.

    Thanks a lot for your help.

    Regards.

    in reply to: Site crashed after IDCF update #52667

    Florent
    Member

    Hi Emma,

    I reinstalled every thing last night (WP, db, last backup) and the good news is that it is working.

    Now I have to update IDF, IDC and IDCF but I am a little bit afraid to try. But I must in order to resolve the automatic mails problem.

    I don’t know what is the safer way to update : through WP admin or through FTP ? Or both are safe ?

    Regards.

    in reply to: Site crashed after IDCF update #52621

    Florent
    Member

    Emma,

    I have deleted the following folders :
    1. ignitiondeck-crowdfunding -> no result
    2. idcommerce -> no result
    3. ignitiondeck -> no result

    These are the only things we updated today.

    I have renamed the plugins folder to deactivate every plugins but still no result.

    What is the next step ? Should I upload those deleted folders from our last backup and see what happens ? Or is there something else we should do before ?

    Regards

    • This reply was modified 5 years, 4 months ago by  Florent.
    in reply to: Site crashed after IDCF update #52618

    Florent
    Member

    Hi Emma,

    No maintenance file in the WP folder. The last thing uploaded was IDCF. We first updated IDF, then IDC and IDCF at last. I am going to follow your advises and see what happens ๐Ÿ˜‰

    Regards?

    in reply to: Include word "or" in a php file #52594

    Florent
    Member

    Ok I have found for the https://www.stakrn.com/dashboard/ (login form), but not for the https://www.stakrn.com/dashboard/?action=register page (registration form).

    Any idea where the code can be changed for this page ti just include the word “or” between the validation button and the facebook button ?

    Regards

    in reply to: Include word "or" in a php file #52592

    Florent
    Member

    It seems to be in the general-template.php file but not sure. I am going to investigate.

    Regards.

    • This reply was modified 5 years, 5 months ago by  Florent.
    in reply to: Email templates not saved #52572

    Florent
    Member

    Ok, so if I understand, we must make the update for IDF and then updates for IDC and IDCF will be available and should fix the problem we encounter. That’s it ?

    Regards

    in reply to: Email templates not saved #52552

    Florent
    Member

    Our current versions :

    IDF : 1.2.5
    IDC : 1.6.5
    IDCF : 1.5.10

    We have no update proposed in the list of plugins updates, except IDF.

    Nevertheless, do you think the very little difference of version for IDC plugin could be the cause of that email saving and email visual editor troubles ?

    Regards

    in reply to: Email templates not saved #52550

    Florent
    Member

    Hi Emma,

    We use the 1.2.5 version of IgnitionDeck Framework plugin. Do you think this could be the origin of the trouble ?

    Regards.

    in reply to: Email templates not saved #52524

    Florent
    Member

    Only HTML view works. Visual editor does not work. Nothing happen when I click on the visual menu. When I click on the visual menu I get the following error :

    Uncaught TypeError: Cannot read property ‘canvas’ of undefined load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check,jqueryโ€ฆ:801

    I get the following error messages when I try to save a template changed through the HTML menu (but I also get these messages for templates whose saving is successfull) :

    JQMIGRATE: load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.5.3:9

    Migrate is installed, version 1.4.1

    Uncaught SyntaxError: Unexpected identifier admin.php?page=idc-email:2201
    Uncaught ReferenceError: tinyMCEPreInit is not defined admin.php?page=idc-email:2215

    Sometime I also get the following error message :

    Uncaught Error: Syntax error, unrecognized expression: #wp-welcome_email_text, array(‘textarea_rows’ => 20)-wrap tinymce.min.js?ver=4310-20160418:2

    I tried with Chrome and Firefox on Windows 10. Our websmaster also tried with his own PC and meets exactly the same problem.

    Very strange. Any idea ?

    Regards.

    in reply to: Transactional Email Templates #52368

    Florent
    Member

    In Receipt Settings we can only fill the company name and email, not the company URL. Furthermore, those informations are correctly filled (Stakrn as company name and hello@stakrn.com as company email) but the test email only displays the tags as {{COMPANY_NAME}}, {{COMPANY_EMAIL}}… it does not take our filled informations into account. Is that normal ?

    in reply to: How to change currency position everywhere ? #52365

    Florent
    Member

    Ok but when we change it only in idcommerce/idcommerce-filters.php, we get a HTTP ERROR 500. Website is no longer available. Have you already met this problem ?

    Regards.

    in reply to: How to change currency position everywhere ? #52254

    Florent
    Member

    Hi Emma,

    First I changed only idcommerce/idcommerce-filters.php at line 945
    $amount = $currency_code.$amount; –> $amount = $amount . ” ” . $currency_code;

    As a result, I get a HTTP ERROR 500.

    The sample code is the following :

    if (“right” == apply_filters(‘idc_currency_symbol_position’, ‘left’, $post_id)) {
    $amount = $amount . ” ” . $currency_code;
    } else {
    //$amount = $currency_code.$amount;
    $amount = $amount . ” ” . $currency_code;
    }
    return $amount;

    It seems to be correct.

    Any idea ? Should we make the change in idcommerce/templates/_checkoutForm.php in the same time or is there no link ?

    Regards.

    in reply to: Paypal Adaptive App Setting #52250

    Florent
    Member

    Hi Emma,

    We are under filling the PP form for Adaptive application.

    According to your details above, if the project owner fills his PP email in his dashboard, the API will automatically take his PP account as primary receiver ? Is that correct ?

    Regards.

    in reply to: Background color for little screen menu #52066

    Florent
    Member

    Hi,

    When we edit a page (for example /wp-admin/post.php?post=65&action=edit), the “Model” dropmenu (with “Fullwidth page…”) disappears when we modify the style.css file of the 500-stellar theme.

    In this file, we only change the following property :
    @media (max-width: 768px) > #header #menu-header > background: #fff;

    We change #fff to #323537.

    We don’t understand why a change in this css file makes a WP admin’s menu disappears. Are they linked ?

    How can we proceed to make this css change without impacting WP admin ?

    Regards.

    in reply to: How to display the default project grid ? #52023

    Florent
    Member

    Thanks for your response Emma.

    But if I want to insert text and medias ABOVE and BELOW the project grid, how can I do it with the Project Grid (Page) template ?

    I tried to write some text in the page but nothing appears..:( (only all projects as expected)
    Thanks for your response ๐Ÿ™‚
    Regards

Viewing 25 posts - 26 through 50 (of 58 total)