IgnitionDeck Documentation

Handling Pre-Orders

In addition to instant content delivery, ID Commerce can also take customer information for pre-orders and only charge once the product is ready for delivery. This integrates fully with IgnitionDeck crowdfunding projects that use the 100% threshold payment model.

Note that if you’re using IDE, IDC will automatically create pre-order products for creators submitting 100% threshold crowdfunding projects.

How to create a pre-order product

1) Navigate to the main ID Commerce page in your backend and look for the Project Settings box

2) Near the bottom is a drop-down menu called Transaction Type

docs_preorders_productsettings

Set this to pre-order. Note this will disable Paypal Standard as a payment gateway.  You will have to make sure another gateway is configured such as Stripe or PayPal Adaptive.

How to process pre-orders when you’re ready to deliver

1) Navigate to the Gateways screen under ID Commerce

2) At the bottom is the Process Pre-Authorizations section. Select the product you’re ready to release and click “Process Authorizations”.

docs_preorders_gateways

Customers will now be charged and given access to any posts, pages or downloads associated with that product level.

Important Note for PayPal Adaptive:

With pre-approved transactions, transactions can not be processed immediately after they are submitted as there is a start date (determined by the PayPal) that may between a few hours to a day, depending on time zones and time of initial transaction, that determines when the money becomes available. Attempting to process transactions before the start date will result in a failed transaction message.