Product Documentation

Product Documentation

Welcome to IgnitionDeck’s Documentation Pages.

We are continually updating our product documentation, as new features and improvements to our products are added, and as we find ways to improve the clarity of our documentation.

Before you begin, please carefully read IgnitionDeck’s minimum requirements below. All versions of IgnitionDeck require the IgnitionDeck Framework, our plugin for managing the IgnitionDeck suite as a whole, as well as an IgnitionDeck customer account.

If you’re working with IgnitionDeck Crowdfunding (free or premium version of IgnitionDeck Crowdfunding) proceed here.

If you’re working with IgnitionDeck Crowdfunding and IgnitionDeck Commerce (IgnitionDeck + Membership or IgnitionDeck Enterprise), follow the setup instructions for IgnitionDeck Crowdfunding and IgnitionDeck Commerce. The important thing to remember is that IgnitionDeck Commerce is handling all of your crowdfundings commerce (the checkout screen), membership privileges, and any digital delivery you’d like to setup as well.

If you purchased IgnitionDeck Enterprise, follow the setup instructions for IgnitionDeck Crowdfunding and IgnitionDeck Commerce and then proceed to the final steps regarding the extra functionality of IgnitionDeck Enterprise.

See our Quick Start Guides to help you get started on the right foot:


If, after going through the docs, you need help, have a question, or just want to make a feature request, check our support forums for bugs and quick fixes, while also getting help from a community of similarly passionate users.

News and Updates

For updates about IgnitionDeck – product updates and new posts to the blog – sign up for our newsletter on the home page at

For Virtuous Giant product updates, follow us on Twitter and Facebook.


NOTE: You must first have a working installation of WordPress and know how to do some basic things in WordPress like creating pagesmanaging menus and widgetschaging permalink settings and installing plugins. If you are new to WordPress, see documentation at If you require help with installation and configuration of WordPress and IgnitionDeck, you may be interested in our IgnitionDeck Valet service.

Required plugins for different versions of IgnitionDeck:  

NOTE: All versions require registering for an IgnitionDeck customer account.

IgnitionDeck Basic (free version) IgnitionDeck, IgnitionDeck Crowdfunding*
IgnitionDeck Crowdfunding (premium version) IgnitionDeck, IgnitionDeck Crowdfunding**
IgnitionDeck + Membership IgnitionDeck, IgnitionDeck Crowdfunding**, IgnitionDeck Commerce**
IgnitionDeck Enterprise IgnitionDeck, IgnitionDeck Crowdfunding***, IgnitionDeck Commerce**
IgnitionDeck Commerce (standalone) IgnitionDeck, IgnitionDeck Commerce**

*No License Key
**License Key required
***Enterprise License Key Required

IgnitionDeck Hosting Requirements:

  • PHP 5.6+ (WordPress requirement)
  • MySQL 5.6+ (WordPress requirement)
  • mod_rewrite Apache module (WordPress requirement)
  • PHP modules you should have enabled:
    • cURL (license validation, PayPal gateway support),
    • mbstring (Stripe payment gateway support),
    • ziparchive (plugin updates and activation),
    • OpenSSL (license and payment gateways),
  • server security with SHA-256 signing algorithm and Verisign G5 Root certificate (PayPal Adaptive gateway – new June 2016)

Release Notes

Please see the following release notes documentation pages: